Terms and Conditions
Your access to, and use of our shop is subject to your acceptance of the following terms and conditions, including all the documents referred on this page. We ask that you read this page carefully before accessing or using the website. By accessing and/or using the shop/website, you consent to be legally bound by the following terms and conditions. If you do not accept the following terms and conditions, we ask that you do not access or use the website.
For our artisan products tha availability can not be guaranteed, we reserve the right to accept or decline any orders that are placed and in any case until to availability of the goods.
Some articles could be temporarily unavailable, in which case you will be notified by e-mail within a maximum of 48 hours from receipt of purchase order. In the event that the item ordered is no longer available, we will cancel the request and will refund you any amount already paid.
The products are covered by a 24 months commercial warranty that does not cover the problems related to wear.
The items are produced with genuine Italian leather, VERA PELLE ITALIANA and they are Made in Italy.
The leather may have differences in color shade, this is due to the particular tanning process. This is not to be considered a defect but it's rather a distinctive feature.
Each item is carefully crafted and undergoes an accurate quality control. It is possible, however, that products have small imperfections deriving from the tanning and manufacturing process.
We are also available to offer a repair service even after the warranty has expired to ensure the durability of the product. If you need a repair or spare parts, please contact us and we'll be glad to help.
We accept no responsibility for loss of products after the successful delivery of the goods.
Articles and Pictures Online
We are not responsable for the possibility that, because of a specific computer setting or its malfunctioning, the colors of the products shown on the website are slightly different from the original ones.
Products can be slightly modified in order to improve their look and characteristics.
Legitimacy of the Terms & Conditions
If for any reason any part of these Terms & Conditions were to prove inapplicable in relation to any given scenario, the remaining terms and conditions would, nevertheless, not be invalidated.
Prices may be changed at any time without notice.
In accordance with Italian data protection legislation (Article 13, Parts A and B of Statute No. 196/2003), we inform our customers that the personal data they supply at the time of ordering products and/or completing an invoice form will be treated exclusively as prescribed by Italian law and within EU guidelines. Indeed, the information supplied will be used exclusively for the purpose of adhering to the terms of the purchasing contract to which the interested party has consented and/or to acquire any other information necessary for the legitimate processing of the order. At any time, you are free to exercise your right to consult, update, correct or supplement your personal data by logging on to Account. Additionally, you may bar (fully or partially) the processing of your personal data or request that any information we hold on you be deleted by sending a formal request to the following link: Contact Us. Alternatively, you may send us a letter by registered post to our offices.